About Melanie Hoggett

Life can bring experiences that leave us feeling overwhelmed, disconnected, anxious, low, or unsure where to turn. I offer a warm, respectful and confidential space where you can explore what is happening for you, understand yourself more deeply, and begin to make changes at a pace that feels manageable.

I trained as a counsellor because I have always been interested in psychology and in what shapes us as people. I am curious about the beliefs, relationships and experiences that influence how we see ourselves—and about our capacity to heal, grow and change.

My training, personal therapy and commitment to continued learning have all shaped the way I work. I understand that beginning therapy can feel daunting, particularly when you are experiencing loss, despair, loneliness or emotions that are difficult to explain. I also know how powerful it can be to feel genuinely heard and supported without judgement.

My own journey has taught me that healing is not always comfortable or straightforward. By exploring long-held beliefs, processing previously unexpressed emotions and developing greater self-awareness, it is possible to reconnect with strengths that may have become hidden. Healing does not have to mean becoming perfectly unaffected by the past; it can mean gaining enough freedom, understanding and resilience to live a more fulfilling and contented life.

These experiences inform my work while keeping the focus firmly on you and your individual needs. I value honesty, respect and integrity, and I bring warmth, curiosity and compassion to the therapeutic relationship. Where appropriate, I may also use gentle humour to bring lightness to difficult moments.

Qualifications/Professional Memberships

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  • Professional Diploma in Psychotherapeutic Counselling Practice (Prof. Dip. Psy. C.)

  • Senior Accredited Member of the National Counselling and Psychotherapy Society — MNCPS (Snr Accred)

  • Diploma in Hypnotherapy

  • Clinical Trauma Professional, Level 2 (CCTP-II)

  • Certified Shame-Informed Treatment Specialist (CSTS)

  • Child Psychology Diploma, Level 4

  • Counselling Children and Adolescents Diploma, Level 4

  • EFT Level 3 Advanced Practitioner

  • Accredited Certified Advanced Member of EFT International — EFTi (Acc.)

  • Certificate in Couples Counselling, accredited by the International Society of Professional Counsellors

Continuing professional development

I am committed to continuing professional development and regularly take part in training, seminars, professional groups, reading and research to maintain and extend my knowledge and skills.

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My specialist training has included:

  • Online and telephone counselling — 80 hours

  • Mental Health First Aid with Mind

  • Creative work with children and young people

  • Substance misuse within the family

  • Rape trauma and domestic violence

  • Working effectively with childhood abuse

  • Art therapy and Gestalt approaches to working with dreams

  • Emotional triggers and trauma-informed stabilisation

  • Sensorimotor psychotherapy for complex trauma

  • Trauma healing through the senses

  • Attachment, grief and the biology of trauma

  • Inner-child work, mindfulness and hypnoanalysis

 

MIND Norwich and Central Norfolk Credentialled Therapist 

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I am a Mind credentialled therapist. Mind has verified my qualifications, experience and professional responsibilities, providing additional reassurance when choosing a therapist.

Health insurance

I am a Bupa-recognised therapist and can provide counselling to Bupa health-insurance customers where their policy includes the appropriate cover. You can view my Bupa Finder profile.

If you have Bupa health insurance, please contact Bupa before arranging therapy to confirm:

  • whether counselling is covered by your policy;

  • whether you need to pay an excess; and

  • whether you require a pre-authorisation number.

I am also registered with Aviva and can work with Aviva health-insurance members, subject to the terms and level of their policy cover.


Professional and ethical standards

As a member of the National Counselling and Psychotherapy Society and EFT International, I work in accordance with their professional codes of ethics and conduct. These frameworks help protect clients and establish clear standards concerning professional boundaries, confidentiality and the scope of therapy.

You can read the relevant frameworks here:

I maintain appropriate written records in accordance with current data-protection law and am registered with the Information Commissioner’s Office. I also hold an enhanced DBS certificate and appropriate professional insurance.

Considering therapy? You may wish to read about how I work, the issues I can help with, or how to arrange an initial conversation.